![]() If it isn't installed on your computer, see Install the Zune software section. If the Zune software is installed on your computer, the program will start automatically. Here's how to sync multimedia files (music, videos, pictures, and podcasts) between your phone and your PC.Ĭonnect your phone to your PC using the USB cable that came with your phone. There are several ways to copy or sync files with your phone, depending on the type of file you're trying to sync, and where it's stored. Sync music, videos, pictures, and podcasts with your phone Some of the features or services discussed in this article may not be available in your country or region. This locale will be the one you use to buy things from Marketplace, and once a locale has been associated with your Marketplace account, it can't be changed. When you create a Microsoft account, it will generally be associated with the country or region where you create the account. To reset your password or get a reminder, go to the Microsoft account password reset page. Make sure you keep your phone connected to your computer until you see a notification that the update is complete. If we do, just follow the on-screen instructions. We might ask you to update the Zune software. If the Zune software doesn't start automatically when you connect your phone, start it manually. If you're using a different computer than you normally use, please see some important information in the Notes below. If you miss the notification or don't have time to install the update, we'll remind you again in a few days.Ĭonnect your phone to your primary computer-the first one you connected your phone to-using the USB cable that came with your phone. After you see the notification, pick a convenient time to install the update on your phone. ![]() When an update is available, we'll notify you on your phone. If you need to use a different computer, see How to sync your Zune player or Windows Phone 7. That's why we recommend that you only use your primary computer to update your phone software. Your primary computer remembers your linked phone and all of its settings and history, so it's the only computer that will create a backup of your phone during the update process. Other computers you connect to after that will have a guest sync relationship with your phone. When you connect your phone to a PC for the first time, the Zune software will automatically create a primary sync relationship between your phone and that computer. When you connect your phone to a PC for the first time On Start, flick left to the App list, and then tap Settings > Date + time. That'll help us determine which updates you need. Verify that your phone is set to the correct date and time. Or you might need to adjust your computer's firewall or proxy settings. ![]() In some cases, you might need to switch from a wireless (Wi-Fi) connection to a wired (Ethernet) connection. Make sure your computer has a reliable Internet connection. We'll need some room to download the software update, to save a backup of your existing phone software and settings, and possibly to sync media files from your phone to your computer. To see how much free space you have on your phone, on Start, flick left to the App list, tap Settings > About, and look at the number to the right of Available storage. If necessary, remove a few unwanted apps or other large items. Make some room on your phone for the update. If your battery level is low, give your phone a quick charge before starting the update. You'll need this software to download the phone update. To see which Windows Phone operating system (OS) version is currently installed on your phone, do the following: ![]() Which version of Windows Phone do I have? See Which version of Windows Phone do I have? below if you're not sure what version is on your phone. Note: If your phone uses Windows Phone 7 software, it can't be updated to Windows Phone 8.
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